As more and more businesses transition to remote work and rely on digital communication, a reliable and efficient phone system is essential. Hosted voice solutions, also known as cloud-based phone systems, have become a popular option for small businesses looking for a flexible, cost-effective, and feature-rich phone system.
Here are some of the best hosted voice solutions for small businesses:
- RingCentral: RingCentral is a cloud-based phone system that offers a wide range of features, including video conferencing, team messaging, and integrations with popular business applications like Microsoft Office 365 and Salesforce. RingCentral is known for its reliability and scalability, making it a great choice for businesses of all sizes.
- 8×8: 8×8 is another popular hosted voice solution that offers features such as call recording, voicemail transcription, and integrations with popular CRM systems like Salesforce and Zendesk. 8×8 is known for its user-friendly interface and excellent customer support.
- Vonage: Vonage is a cloud-based phone system that offers a wide range of features, including video conferencing, team messaging, and integrations with popular business applications like G Suite and Salesforce. Vonage is known for its affordable pricing plans and reliable customer support.
- Nextiva: Nextiva is a cloud-based phone system that offers features such as call recording, voicemail transcription, and integrations with popular CRM systems like Salesforce and HubSpot. Nextiva is known for its user-friendly interface and excellent customer support.
While hosted voice solutions offer many benefits, setting up and managing the system can be a daunting task for small business owners who may not have the technical expertise or resources to do so. That’s where a managed service provider (MSP) comes in.
An MSP can help small businesses select the best hosted voice solution for their needs, set up the system, and provide ongoing management and support. With an MSP handling the technical aspects of the phone system, small business owners can focus on running their business and providing excellent customer service.
In summary, hosted voice solutions are an excellent option for small businesses looking for a flexible, cost-effective, and feature-rich phone system. However, setting up and managing the system can be a challenge for small business owners without the technical expertise or resources to do so. That’s where we can comes in, providing expert guidance and ongoing management and support to ensure a smooth and efficient phone system for the business.
