AsteroidIT BBB Business Review

Empower Your Business with Exceptional IT Support

In a digital era where technology drives business success, Asteroid IT provides the expertise to propel your operations to new heights. Experience unparalleled IT support that delivers not just solutions, but tangible business growth.

Maximized Efficiency: Say goodbye to IT-related slowdowns. With Asteroid IT, expect streamlined operations and a boost in productivity, keeping your team focused on what they do best.

Fortified Security: Protect your digital landscape with our top-tier cybersecurity services, designed to safeguard your business against the unexpected.

Scalable Solutions: As your business grows, so do our services. Enjoy scalable IT support that adapts to your changing needs, ensuring you’re always ahead of the tech curve.

Cost-Effective Management: Our comprehensive IT support plans come at a competitive price point, with the added benefit of reducing in-house IT expenses.

Competitive Advantage: Harness the power of cutting-edge IT to propel your business forward. With Asteroid IT, you gain an ally that equips you with the latest tech to outshine competitors.

Personalized IT Support: Experience IT support that feels like an in-house team, dedicated to your business’s specific challenges and aspirations.

 

About Us

Meet Jason, the mastermind behind Asteroid IT, a company born out of a passion for solving complex IT issues that even large businesses grapple with. Jason’s journey from a Helpdesk tech to a Senior Systems and Network Engineer has equipped him with a unique expertise in IT consulting, making Asteroid IT a trusted name in the industry. We pride ourselves on diagnosing and resolving intricate IT problems while ensuring the solutions are easy for non-technical people to comprehend. Ready to let your business run smoothly with fewer IT worries? Let Asteroid IT be your solution to all IT challenges.

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Our Offer To You

Tailored Packages

We know that every businesses’ needs are completely different from the next, so we offer 100% custom packages for any business size or budget.

Predictable costs 24/7

Asteroid IT doesn’t charge you more when your network is down or a server fails. Our flat-rate fee covers all of that whenever you need it done.

Ramped up productivity

Never stress again about network failures, as our managed services include round-the-clock monitoring of your computers and network to help prevent problems before they happen.

We are always available

Part of what makes our managed services so exceptional is that we are always available, regardless of time or holiday.

Everything IT

We're your comprehensive IT solution in Phoenix, managing all your tech needs so you can focus on streamlining your business.

Peace of Mind

Say goodbye to IT worries. With us on your team, you can rest easy knowing your IT systems are managed by professionals who care about your business as much as you do.

Testimonials

Peter V.Managing Principal at VESPRO

Asteroid IT has bee providing the Full range of IT support services to our company for many months Services included recommendations for server components, computers, back up storage , emergency power supply, trouble shooting. He has high expertise in this area of work, he is very responsive, and he is a professional. I give Jason my highest recommendation.

Les M.IT Director – F&B MFG, LLC.

Asteroid IT is a great asset to any company that hires them for a variety of skills. They Are great with CyberSecurity, firewalls, switches, VLAN’s, wireless and wired networks, web pages, phone systems, and many different programing languages. We retain their services to help me keep F&B MFG, LLC. up and running and secure. They are very good at helping both remotely or on-premise when needed. I would highly recommend them for your company IT support service.

Bob P.Owner, Fair Repair

Great job Asteroid IT, your team solved my email issue and I’m back in business. I Will definitely use your service in the future.

Mark B.Director of IT, Complete Parachute Solutions

Asteroid IT came to my rescue. Our business is located in Florida with a couple of training facilities out in the Arizona desert. One of my AZ facilities lost all its connectivity. Upon short notice, Jason with Asteroid was my hands on to assist with the problem. Very responsive. Will use Asteroid IT again in the future.

Let’s Get Started

Ready to take the first step towards a more efficient, secure, and productive business? Contact us today for a free IT assessment.

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  • What specific IT support services do you offer?

    We offer a comprehensive suite of IT services, including 24/7 monitoring, cybersecurity, data backup and recovery, cloud services, and on-demand IT consulting to ensure your business’s tech needs are always met.

  • How does Asteroid IT ensure my business’s data is secure?

    Security is our top priority. We employ state-of-the-art cybersecurity measures including regular security audits, advanced firewalls, intrusion detection systems, and continuous monitoring to protect your data from all types of cyber threats.

  • Can Asteroid IT support scale with my business growth?

    Absolutely. Our IT services are designed to scale seamlessly with your business. Whether you’re expanding your team or increasing your service offerings, we adapt our services to meet your evolving IT requirements.

  • What sets Asteroid IT apart from other IT service providers?

    Our personalized approach to IT support sets us apart. We don’t just offer solutions; we partner with you to understand your business goals and challenges, providing tailored support that feels like an extension of your in-house team.

  • What is the response time for IT support issues?

    Our team is on standby 24/7 to ensure your IT issues are addressed promptly. We guarantee a response time of one hour or less for critical issues (often times within 10 minutes), with a dedicated support line for immediate assistance.

  • Do you offer any guarantees for your services?

    We stand behind our services with a 100% satisfaction guarantee. If for any reason you’re not satisfied with our support, we offer a money back guarantee.

  • How do you handle data backups and recovery?

    We conduct regular, encrypted backups to secure offsite locations, ensuring that your business can quickly recover from any data loss incident. Our comprehensive recovery plan is tailored to minimize downtime and restore your operations as swiftly as possible.

  • Are your IT services compliant with industry regulations?

    Yes, we adhere to strict industry regulations, including HIPAA for healthcare and PCI DSS for finance, to ensure that your IT infrastructure is compliant with all legal and industry standards.

  • What is your pricing model for IT support services?

    We offer transparent pricing with no hidden fees. Our packages are tailored to the size and needs of your business, ensuring you only pay for what you need. Contact us for a customized quote.

  • How can I get started with Asteroid IT?

    Getting started is simple. Schedule a free consultation with our team, and we’ll assess your current IT setup, discuss your goals, and propose a plan of action to enhance your IT infrastructure.